Seed to Series B B2B teams
Build the post-sale machine before scale breaks it.
MarineGradeOps helps early-stage B2B companies build the customer success, onboarding, support, RevOps, CRM, AI workflow, integration, and internal app backbone they need before growth turns operational gaps into churn, missed expansion, and founder drag.
Where MarineGradeOps fits
Early-stage operating leverage
For Seed to Series B teams with real customers, fast growth, and post-sale work that is still too manual or founder-dependent.
EdTech depth
Strong fit for education technology teams with complex implementation, stakeholder management, renewals, adoption, and support needs.
Commercial & enterprise apps
Built for software companies selling applications that need reliable handoffs, customer visibility, integrations, and operating cadence.
Solutions for post-sale operations
Customer Success & onboarding
Lifecycle stages, handoffs, onboarding plans, health signals, playbooks, and customer-facing communication systems.
Support operations
Escalation paths, support workflows, risk routing, knowledge systems, and cross-functional ownership for recurring issues.
RevOps & CS Ops
CRM configuration, reporting, renewal visibility, expansion workflows, handoff rules, and operating dashboards.
AI-enabled workflows
Meeting scorecards, proactive risk detection, customer summaries, task creation, CRM updates, and internal workflow automation.
Systems & internal apps
Integration cleanup, lightweight internal tools, structured data flows, and practical apps that reduce repeated manual work.
Leadership consulting
Fractional post-sale leadership, operating cadence, team coaching, hiring support, and ownership transfer as the company scales.
Ways to work together
Post-Sale Ops Starter (3-4 weeks)
Stand up the operating foundation: handoffs, onboarding, CRM workflow, reporting, and a small set of high-leverage automations.
See package detailsFractional Post-Sale Ops Lead (90-day minimum)
Operator-level leadership for founders who need someone to own the build, drive adoption, and transfer the system to the team.
See how fractional worksOperator-led, not deck-led
MarineGradeOps is for teams that need the work to ship: CRM changes, workflow design, AI automation, integration cleanup, enablement, and the leadership cadence that makes the system stick.
Bring your current post-sale motion, customer segments, handoff points, and stack. We will identify the fastest 2-3 fixes and whether a package or fractional model makes more sense.
HubSpot/Salesforce · Intercom/Zendesk · Slack · Notion/Asana · Zapier/n8n · internal apps